Privacy Policy
Section 1 - Introduction
This Privacy Policy explains how 1Man1Van (“we”, “us”, “our”) collects, uses, and protects your personal information. By using our website or booking our services, you agree to the collection and use of your information in accordance with this Policy.
Section 2 - Who We Are
1Man1Van provides removal and transport services throughout the UK.
Website: www.1man1van.co.uk
Contact Email: adam1man1van@gmail.com
Data Controller: 1Man1Van
section 3 - Information We Collect
We may collect personal information including your name, address, telephone number, email address, collection and delivery addresses, business details if applicable, payment information, and any additional information required to complete a removal service. If you contact us by phone, email, form, or messaging service, we may store the contents of that communication.
section 4 - How We Use Your Information
We process your personal data in order to provide quotations, confirm bookings, schedule drivers and vans, issue invoices and receipts, communicate with you about your booking, improve our services and website, and comply with legal obligations such as accounting and tax requirements. We do not sell, rent, or trade your personal information.
section 5 - Legal Basis for Processing
We process your data on the legal bases of contractual necessity, legitimate business interests relating to the operation of our services, and compliance with legal obligations required under UK law. In limited circumstances, consent may be requested where required.
section 6 - Sharing Your Information
Your data may be shared with trusted subcontractors, drivers, or logistics partners where necessary to complete your booking. We may also share data with payment processors, accountants, insurers, and legal authorities if required by law. We do not transfer personal data outside the UK unless adequate protections and legal safeguards are in place.
section 7 - Data Retention
We keep personal data only for as long as necessary to provide services, maintain business records, comply with legal requirements, and handle complaints or legal claims. Typical retention periods range from six months for inquiry data to seven years for financial and tax records.
section 8 - Security
We have implemented appropriate physical, electronic, and managerial procedures to safeguard the information we store. However, no method of digital transmission or storage is fully secure, and we cannot guarantee absolute protection.
section 9 - Your Rights
Under UK GDPR you have the right to request access to the personal data we hold about you, to request correction of inaccurate information, to request deletion of your data where legally permissible, to restrict processing, to object to certain types of processing, and to request a copy of your data in portable form. All requests should be sent to adam1man1van@gmail.com and we will respond within one month.
section 10 - Cookies and Website Tracking
Our website may use cookies or analytics tools to improve functionality and measure traffic. You may disable cookies through your browser settings, but some features of the site may not function correctly.
section 11 - Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. You should review the privacy policies of any third-party sites you visit.
section 12 - Complaints
If you have concerns about how we process your data, you may contact us directly at adam1man1van@gmail.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
section 13 - Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and the Effective Date will be updated accordingly.